These days, it’s completely normal for businesses to continuously upgrade their IT infrastructure. However, the challenge doesn’t end with procuring new equipment—it extends to responsibly disposing of old IT assets. That’s where choosing a competent IT asset disposal (ITAD) partner comes into play.
Selecting the right ITAD partner is not a decision to be taken lightly. It involves entrusting a company with handling and disposing of equipment that may still contain sensitive business information. A good ITAD partner needs to guarantee secure, environmentally friendly disposal processes while also helping to recover maximum value from your obsolete assets.
To guide you through this process, here are some key tips to follow when choosing a partner for IT asset disposition services.
Check How Secure the Process Is
The primary concern when disposing of IT assets should be security. Your old equipment may still have confidential and sensitive data stored in it, which, if not properly erased, can lead to data breaches and potential reputational damage.
Check if the ITAD partner follows a secure data destruction process, such as degaussing, physical destruction, or data wiping, following standards like the DoD 5220.22-M or NIST 800-88.
Tracking and Documentation
The disposal process should be fully traceable, with comprehensive audit trails and certificates of destruction issued upon completion.
Compliance with Regulations
The ITAD provider should strictly adhere to regional and global data privacy laws, like GDPR, HIPAA, or CCPA.
Look for companies with security certifications such as R2, e-Stewards, ISO 27001, or NAID AAA, as these indicate a high level of security and professionalism.
Get More for Your Assets with a Valuation and Sale
Your IT assets, although obsolete for your business, could still hold significant value. The right ITAD partner can help you extract this residual value by refurbishing and reselling the assets or recycling them for parts.
The ITAD provider should offer a thorough asset valuation, identifying opportunities for resale and recycling.
They should also provide detailed reports about the value recovery process, including information on items sold, recycled, or disposed of.
Revenue Sharing Models
Some ITAD providers offer a revenue-sharing model, where the profit from sold assets is shared with the original owner.
Take Into Consideration Your Gear Brands
While many ITAD providers claim to handle all types of IT assets, there can be significant differences in their capabilities depending on the brands and types of equipment.
Verify Their ITAD Process and Service Offerings
While security and brand compatibility are key, you should also take a closer look at the overall process and services your prospective ITAD partner offers.
From collection and transportation to secure data destruction and recycling or resale, the ITAD partner should be able to handle the complete lifecycle of your IT assets.
Verify that the ITAD provider is committed to environmentally responsible practices, following the e-waste disposal regulations and preferably holding certifications like ISO 14001.
Consider the Scale of Your Needs
Can the provider handle your volume of assets, whether you’re a small business with a handful of devices or a large corporation with a huge array of IT equipment?
If your company operates in multiple locations, you’ll need an ITAD partner with a wide network that can service all your sites.
Frequency of Service
Depending on the rate of your technology refresh cycles, you might require an ITAD partner capable of frequent or even ongoing services.
Check Testimonials and Reviews from Other Customers
Case Studies and Testimonials
These can provide insights into the experiences of other businesses, their satisfaction levels, and the type of customer service the ITAD partner provides.
Online Reviews and Ratings
Online platforms like Google and Trustpilot can offer unbiased reviews from a broader range of clients.
Ask for References
A reputable ITAD provider should be willing to provide references from clients who can vouch for their services.
Contact Mamoth for IT Asset Disposition Services
At Mamoth, we pride ourselves on being a trusted ITAD partner for businesses of all sizes. Our IT asset disposition services cover every aspect of the process, from data security to environmental responsibility, always keeping your business needs at the core of our operations.
Get in touch with us to learn more about our IT asset disposition services for businesses.